Our Account Managers are trained professionals who become genuine extensions of your team:
Proactive Relationship Management
Revenue Protection & Growth
Operational Excellence
Data-Driven Insights
Acting as the main point of contact between clients and your internal team
Overseeing project timelines, budgets, and deliverables to ensure they are met
Identifying opportunities for upselling and cross-selling within existing accounts
Managing and maintaining strong, long-term client relationships
Coordinating with other departments to ensure smooth delivery of services
Providing clients with updates on project progress, challenges, and successes
Troubleshooting and resolving any client concerns or issues promptly
Tracking client satisfaction and implementing improvements as needed
Hiring an experienced Account Manager is crucial for businesses that want to ensure client retention, maximize revenue, and deliver exceptional service with minimal hassle.
Pattern Brands had been working with multiple vendors, that weren’t Scale Army, to grow their offshore teams and kept finding the talent to be mediocre. We presented Pattern with a bunch of candidates across UI, Data Analytics, Operations, and Customer Success. “We loved the people you guys brought to the table”, Suze, the co-founder of Pattern said, “and what made Scale Army different was that it felt like you cared about finding the right person for us, as opposed to just any person. It felt like a partner, rather than an offshore churn-and-burn model. It’s been amazing working with you all.” We then went on to find Pattern talent across operations, lifecycle, and paid ads. Pattern Brands has now kindly introduced us to all their friends.
Hires across marketing, sales, operations, support, engineering
Norby, an AI-powered content creator SaaS product, needed a content-savvy Marketing Manager to handle content + lifecycle + CRO. In the span of a few weeks, we found candidates with B2B GTM lead gen experience who knew HubSpot + ClickUp, who had excellent English, and who were a boatload better than anyone they had been able to find offshore. They ramped up her to manage all lifecycle and content and then quickly referred us to three other venture-backed startups.
Cost savings compared to hiring an equivalent U.S. hire
RyOutfitters needed an Email Marketer to help them roll out a B2B Klaviyo offering to their clients, and they needed someone who could also do a bit of dev + design. Within a week, we were able to find them a Native-English speaking, email marketer who was not only able to help them scale their new product, but was also handling front-end issues as well as copy and design. Shortly after RyOutfitters made two referrals 😉
Days is how long it took to introduce RyOutfitters to full-timers for a new marketing role
Sales & Lead Gen
Account Retention
CRM & Sales Support
CRM + Lifecycle
Project Managment
Sales Leadership & Management
| Table Header | ||
|---|---|---|
U.S. Hire |
Nearshore/Offshore Account Manager | |
Monthly Cost |
$5,583 (US) + Benefits |
$2,499 |
Timezone Alignment |
Perfect |
95–100% Alignment (e.g. EST/CST) |
English Fluency |
Native |
C1–C2 Certified |
Onboarding Time |
4–8 Weeks |
2-3 Weeks |
HR & Payroll Overhead |
W-2, Taxes, Benefits,
Compliance Headaches |
Managed or Contractor-Based |
Attrition Rate |
20–30% Average |
Lower –
Tied to Dedicated Clients |
Scalability |
Limited by the U.S. labor pool |
Instant access to a wide talent pool |
Cultural Fit |
High (U.S. Based) |
Strong –
Trained for U.S. Work Culture |
Skill Match |
Varies |
Matched your JD from Day 1 |
You’re paying $100K+ per year for Account Managers while clients slip through the cracks anyway. Scale Army delivers AMs who cost 70% less, onboard 60% faster, and actually have bandwidth to be proactive.
No more choosing between coverage and budget. Get both.
Hiring an Account Manager from Scale Army gives you access to highly skilled professionals from Latin America, Eastern Europe, and Africa at a fraction of the U.S. cost. These professionals are fluent in English, have proven experience, and are trained for U.S.-based business culture. Plus, with timezone alignment and faster onboarding, you’ll be up and running in just 2-3 weeks.
At just $2,499 per month, hiring an Account Manager from Scale Army is an affordable solution compared to U.S. hiring costs, which can run over $5,500 plus benefits. You save significantly while getting expert-level talent ready to integrate with your team and scale your business.
Our streamlined onboarding process takes just 2-3 weeks, compared to the typical 4-8 weeks you’d face hiring in the U.S. From the moment you hire, your new Account Manager is ready to dive in with full training on your business processes, tools, and expectations, ensuring a seamless transition.
We use highly targeted paid ads and advanced sourcing techniques to find top-tier Account Managers from regions like Latin America, Eastern Europe, and Africa. These candidates are pre-vetted, fluent in English, and trained to meet U.S. business standards. With our global reach, we access a vast pool of talent, ensuring you get the right fit for your team.
At Scale Army, we prioritize hiring Account Managers who are not only skilled but also culturally fit for U.S. business environments. Our candidates undergo cultural fit interviews and are trained to understand American business practices, ensuring smooth communication and effective client relationship management.
Account Managers at Scale Army are experts in building long-term client relationships. They understand how to manage client expectations, resolve issues quickly, and identify upsell opportunities, all of which lead to improved client satisfaction and retention. You’ll see better outcomes and stronger client loyalty with our dedicated professionals on your team.
By hiring an Account Manager at just $2,499 per month, you’re investing in high-quality talent without the overhead costs of traditional U.S.-based hires. Scale Army’s professionals are not only trained for high performance but also aligned with your growth goals, helping you scale faster while maximizing your ROI.