A Sales Operations Manager is a critical leader responsible for optimizing your sales processes, improving operational efficiency, and supporting the overall sales strategy. They oversee sales workflows, manage the tools and systems that support your sales team, and ensure that the sales operations are aligned with the company’s goals. In this role, a Sales Operations Manager focuses on streamlining processes, improving sales productivity, and ensuring that your sales team has everything they need to succeed.
A Sales Operations Manager works closely with leadership to define and implement sales strategies, optimize systems for maximum efficiency, and ensure the smooth running of day-to-day sales activities. By focusing on data analysis, sales forecasting, and process optimization, they help the sales team achieve its objectives more effectively. With a keen eye for data-driven decision-making, the Sales Operations Manager is essential in identifying areas for improvement, supporting scalable sales growth, and enabling the team to meet and exceed performance targets.
Hiring a skilled Sales Operations Manager ensures your sales processes run seamlessly, helping you reduce inefficiencies, increase productivity, and build a scalable sales operation that fuels long-term growth.
Develop and implement strategies aligned with company goals.
Optimize sales processes, tools, and systems for efficiency.
Support sales teams by managing CRM systems and analytics.
Analyze sales data and performance metrics for actionable insights.
Work with sales leadership, marketing, and product teams to streamline workflows.
Manage sales forecasting, reporting, and budget tracking.
Monitor and enhance the efficiency of sales operations.
Build and maintain systems to ensure smooth daily operations.
A Sales Operations Manager ensures that your sales operations are streamlined, data-driven, and aligned with the long-term objectives of your business, allowing your team to perform at its best and scale with ease.
Don't waste your time reading hundreds of resumes. That's our job.
Our job is to handle currency conversion, cross-border payroll, and compliance. Your job is to build your business.
Good onboarding is the leading indicator of candidate retention. We've done hundreds and we'll guide you every step of the way.
We try to only recruit from nearby time zones because synchronized work leads to better work.
We know where the best developers are. The best marketers. The best sales reps. And we try to keep the time zone delta under 6 hours.
Our goal is to find you people who fit in with your existing company culture. If they can't hang, you won't meet them.
Pattern Brands had been working with multiple vendors, that weren’t Scale Army, to grow their offshore teams and kept finding the talent to be mediocre. We presented Pattern with a bunch of candidates across UI, Data Analytics, Operations, and Customer Success. “We loved the people you guys brought to the table”, Suze, the co-founder of Pattern said, “and what made Scale Army different was that it felt like you cared about finding the right person for us, as opposed to just any person. It felt like a partner, rather than an offshore churn-and-burn model. It’s been amazing working with you all.” We then went on to find Pattern talent across operations, lifecycle, and paid ads. Pattern Brands has now kindly introduced us to all their friends.
Hires across marketing, sales, operations, support, engineering
Norby, an AI-powered content creator SaaS product, needed a content-savvy Marketing Manager to handle content + lifecycle + CRO. In the span of a few weeks, we found candidates with B2B GTM lead gen experience who knew HubSpot + ClickUp, who had excellent English, and who were a boatload better than anyone they had been able to find offshore. They ramped up her to manage all lifecycle and content and then quickly referred us to three other venture-backed startups.
Cost savings compared to hiring an equivalent U.S. hire
RyOutfitters needed an Email Marketer to help them roll out a B2B Klaviyo offering to their clients, and they needed someone who could also do a bit of dev + design. Within a week, we were able to find them a Native-English speaking, email marketer who was not only able to help them scale their new product, but was also handling front-end issues as well as copy and design. Shortly after RyOutfitters made two referrals 😉
Days is how long it took to introduce RyOutfitters to full-timers for a new marketing role
Sales & Lead Gen
Account Retention
CRM & Sales Support
Sales Leadership & Management
Sales & Operations Support
CRM + Lifecycle
| Table Header | ||
|---|---|---|
U.S. Hire |
Nearshore/Sales Operation Manager | |
Monthly Cost |
$4,583 (US) + Benefits |
$2,250 (Nearshore) |
Timezone Alignment |
Perfect |
95–100% Alignment (e.g. EST/CST) |
English Fluency |
Native |
C1–C2 Certified |
Onboarding Time |
4–8 Weeks |
2-3 Weeks |
HR & Payroll Overhead |
W-2, Taxes, Benefits,
Compliance Headaches |
Managed or Contractor-Based |
Attrition Rate |
20–30% Average |
Lower –
Tied to Dedicated Clients |
Scalability |
Limited by the U.S. labor pool |
Instant access to a wide talent pool |
Cultural Fit |
High (U.S. Based) |
Strong –
Trained for U.S. Work Culture |
Skill Match |
Varies |
Matched your JD from Day 1 |
If you’re still debating whether to hire a Sales Operations Manager from Scale Army, you’re wasting time and money. Hiring in the U.S. costs you $4,583 a month AT LEAST—that’s before benefits, taxes, and compliance headaches. What’s worse, it takes 4-8 weeks just to onboard a new hire.
Scale Army offers you nearshore Sales Operations Managers at just $2,250/month with 95-100% timezone alignment and C1–C2 certified English fluency. The best part? Your Sales Operations Manager will be ready to perform in just 2-3 weeks, matched to your job description from day one. And unlike U.S. hires with an average attrition rate of 20–30%, our talent stays committed, thanks to long-term relationships with dedicated clients.
Why deal with W-2 headaches, high turnover, and limited talent when you can tap into a global talent pool that’s dedicated to your success? Don’t let outdated hiring methods hold you back—scale smarter, not harder.
Hiring a nearshore or offshore Sales Operations Manager significantly reduces your labor costs—expect to pay $2,250/month compared to $4,583/month for a U.S.-based hire. You’ll also avoid HR complexities like W-2 processing, taxes, and compliance issues, saving your business valuable resources. These cost savings can be reinvested in expanding your sales operations, marketing efforts, or other areas of growth.
While there are some risks associated with hiring remote talent, such as cultural differences or communication barriers, these can be mitigated through thorough vetting, clear expectations, and strong communication tools. The key to success is selecting a reliable talent pool and ensuring that your Sales Operations Manager is properly aligned with your team’s culture and business objectives. Additionally, many nearshore/offshore professionals are already well-versed in working with U.S. clients, making the risk relatively low.